Frequently Asked Questions

  • What is your method if shipping?

    Answer: All shipping is 7-10 business days USPS Priority Mail. Costs depends on total amount ordered.

  • What is your return policy?

    Answer: We love satisfied customers and want to do whatever we can to make sure you love your purchase. We accept returns to any unused journals within 30 days of purchase date. All returns must include your receipt or an order confirmation printout to help us in issuing your refund efficiently. For further information contact us at: live@livesimplyllc.com or (602) 327-3643. 

    Sale items can not be returned.

    Once we receive your unused return, we will credit the original form of payment for the full product price. Refunds do not include shipping and handling.

  • How Do I make a return?

    Answer: Email customer service at live@livesimplyllc.com or use the contact form.

  • Why use PayPal?

    Answer: When using PayPal you can make payments using your credit card online without exposing your card number to merchants.

    A PayPal account you also gives you a speed through checkout. No need to enter your card number or address. Simply login and make your payment.

  • Can I order if I don't have a PayPal account?

    Answer: YES! We use PayPal to process our orders, however, we accept all major credit cards even if you don't have a PayPal account.

    Simply click here when checking out:

    PayPal Checkout
  • Do you take personal checks or money orders?

    Answer: Yes, please mail to Live Simply LLC. Atten: Karla to: 28150 N. Alma School Parkway #103/603, Scottsdale, AZ 85262. Merchandise will not be mailed until check has cleared.

  • Is this journal for newborns and toddlers only?

    Answer: It’s never too late to start journaling your child’s health care. The design of this journal covers newborn to eighteen years.

Question not answered?

Please don't hesitate to contact us with any questions you might have!

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